Your tariff to access charge points across Europe
Get to know our tariff and register.
Login / RegisterFAQs
How can I redeem my voucher?
You can redeem your voucher via our Web Portal:
Log in to your customer account.
- Click on "Contracts"
- Click on "Add a voucher"
- Enter your code number in the free voucher field
- Click on "Check voucher"
If you need further help please contact our customer service hotline.
What are the benefits of using CHARGE NOW?
CHARGE NOW aims to be your all-in-one solution for easy, transparent, and reliable EV charging across Europe. Our goal is to make your electric vehicle experience simple, with innovative features and access to a wide network of charging stations.
Top benefits of CHARGE NOW
- Charge anywhere across Europe
- No need for multiple cards or contracts to charge your EV (Electric Vehicle) abroad. With CHARGE NOW, you can access one of Europe's largest charging networks seamlessly, whether at home or abroad.
- Vast and reliable charging network
- Drive with confidence knowing you are connected to a robust and ever-growing network of charge points, ensuring availability wherever your journey takes you.
- Transparent pricing and billing
- Benefit from clear, competitive tariffs. All your charging sessions are tracked, visible online, and itemised in your monthly invoice.
- Innovative and future-ready features
- CHARGE NOW is continually enhanced with new functionalities to meet your evolving needs. Stay ahead with features designed to make EV charging faster, smarter, and easier.
- High-quality and reliable data
- By integrating and standardising charging data from various sources, CHARGE NOW delivers accurate, reliable information to help you locate and use charge points effortlessly.
How can I change the tariff?
Log in to your account on the website. Go to "Contracts", scroll down to your tariff information and find the action "Switch Tariff" right next to the tariff information.
Please note that tariff changes only become effective at the end of the respective tariff runtime. The respective date is shown during the tariff switch process.
Why are there blocking fees applied to my charging sessions?
Blocking fees are time-based charges designed to encourage fair use of charging stations and prevent misuse of parking spaces.
Fair use of charging stations
Blocking fees start counting from the beginning of your charging session, regardless of your battery’s charge level. This encourages drivers to free up charge points promptly so others can use them as well.
Preventing misuse of parking spaces
Some charging stations are in parking lots where petrol cars pay to park, but EVs may not during charging. To stop EVs from using these spots as free parking after a certain time, blocking fees apply based on the session duration—often after 90, 120, or 180 minutes depending on the location.
Maximising efficiency at High Power Charging (HPC) stations
At HPC stations, where fast turnaround is key, blocking fees help keep charge points available by discouraging long occupancy.
Please check the specific blocking fee rules in your CHARGE NOW app or charging card terms before starting your session.