Your tariff to access charge points across Europe

You can redeem your voucher via our Web Portal:

Log in to your customer account.
- Click on "Contracts"
- Click on "Add a voucher"
- Enter your code number in the free voucher field
- Click on "Check voucher"

If you need further help please contact our customer service hotline.

CHARGE NOW aims to be your all-in-one solution for easy, transparent, and reliable EV charging across Europe. Our goal is to make your electric vehicle experience simple, with innovative features and access to a wide network of charging stations.

Top benefits of CHARGE NOW

1. Charge anywhere across Europe
   • No need for multiple cards or contracts to charge your EV (Electric Vehicle) abroad. With CHARGE NOW, you can access one of Europe's largest charging networks seamlessly, whether at home or abroad.
2. Vast and reliable charging network
   • Drive with confidence knowing you are connected to a robust and ever-growing network of charge points, ensuring availability wherever your journey takes you.
3. Transparent pricing and billing
   • Benefit from clear, competitive tariffs. All your charging sessions are tracked, visible online, and itemised in your monthly invoice.
4. Innovative and future-ready features
   • CHARGE NOW is continually enhanced with new functionalities to meet your evolving needs. Stay ahead with features designed to make EV charging faster, smarter, and easier.
5. High-quality and reliable data
   • By integrating and standardising charging data from various sources, CHARGE NOW delivers accurate, reliable information to help you locate and use charge points effortlessly.

Log in to your account on the website. Go to "Contracts", scroll down to your tariff information and find the action "Switch Tariff" right next to the tariff information.

Please note that tariff changes only become effective at the end of the respective tariff runtime. The respective date is shown during the tariff switch process.

Blocking fees are applied for the following reasons:

1. Encouraging fair use of charging stations
   • In general, blocking fees are raised by the operators of the charge points to encourage drivers to remove their fully charged vehicle from the charging station, so another car may be charged.
2. Avoiding misuse of parking spaces
   • Some charging stations might be located in parking lots where parking fees apply for gasoline cars but not for EVs during charging. In order to discourage EV drivers from using these spots as free parking spots after the car is fully charged, operators of charge points might raise blocking fees.
   • There could also be car parks, such as shopping centres, where you need to pay parking fee upon entrance of their premises, as well as blocking fee if your vehicle occupies the charge point for longer than 90 / 120 / 180 minutes, depending on the station's conditions.
3. Maximising efficiency at High Power Charging (HPC) stations
   • Lastly, High Power Charging Stations can quickly charge one car after the other and thus should not be blocked by a car that is fully charged as it would defeat their purpose.

Additional notes:

• Blocking fees vary depending on the charge point operator and local regulations.
• Always check station-specific policies in your CHARGE NOW app or charging card terms before starting a session.