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    Your tariff to access charge points across Europe

    Get to know our tariff and register.

    Login / Register

    Charging prices depend on…

    … the maximum charging speed. Generally, a fast charging speed implies higher cost. Reduced charging rates from preferred partners may be regarded as exceptions.

    Possible charging speeds range from…

    … normal with AC (alternating current), to fast with DC (direct current), to extra-fast with HPC (High Power Charging).

    The easiest way to determine the prices at any charge point is…

    …to look at our map. Check the price details for any charging station and any tariff, even before you register.

    FAQs

    I want to redeem my voucher. How can I do it?

    You can redeem your voucher via our Web Portal:

    Log in to your customer account.
    - Click on "contract"
    - Click on "redeem voucher"
    - Enter your code number in the voucher space-blank
    - Click on "check voucher"

    If you need further help please contact our customer service hotline which you can find under the support page "contact support" on the website.

    The charging station is not working and I cannot charge.

    If you cannot start a charging session, please take into consideration the following recommendations:

    Please check in advance, if the charge point is available or out of order within the app.

    For the authentication via app, please first check whether the charging station supports authentication via app or QR code. You can find out by clicking on the charging station in your app. If it does, it is recommended to use the "Start" button in the app instead of scanning the QR code placed on the charging station.

    In case of technical or physical problems, contact the charge point operator first. You can find the operator's service hotline on the charging station.

    If the problem still remains, please contact your customer service hotline which you can find under the support page "contact support" on the website.

    How can I view my invoice?

    You can view and download your invoice via our Web Portal:
    Log in to your customer account.
    - Click on "invoice"
    - Click on " ⤓ " to download the invoice PDF
    - Click on the PDF file and open it

    How can I change my payment method?

    You can change your payment method in our Web Portal.
    To change your credit card or PayPal information:
    - Log in to your customer account
    - Click on "account"
    - Scroll down to "Payment details"
    - Click on the edit function on the right (pencil icon).

    View all FAQs

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    Sustainable e-mobility through green energy

    Electric vehicles are only as eco-friendly as the energy they’re charged with. That’s why we’re committed to making every charging session as sustainable as possible.
    Find out more
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    A service by Digital Charging Solutions GmbH
    © Digital Charging Solutions GmbH

    Privacy Settings

    We use analysis and marketing services on our website, which allow us or our respective service providers to store and read out information (“cookies”) on your device, evaluate your individual usage behaviour and process your personal data in order to display advertising campaigns and measure their success. We need your freely given consent for this.

    By clicking "Accept", you consent to the access and storage of information on your terminal equipment in accordance with the Cookie Policy and to the processing of your personal data for analysis and advertising purposes, including through the creation and processing of individual usage profiles across websites and devices, in accordance with the privacy policy, and to the transfer of your personal data to third countries (in particular the USA) in accordance with Art. 49 para. 1 lit. a GDPR.

    In the event of a transfer to a third country, we cannot ensure in all cases that the European level of data protection will be complied with. This may result in disadvantages for you, such as insufficient provision of data subject rights, lack of control over data processing and the possibility of access by third parties, in particular security authorities, without your being entitled to any legal protection options.

    You can withdraw your consent at any time with effect for the future by clicking on "Privacy settings" at the bottom of the page.

    Privacy Settings

    We use analysis and marketing services on our website, which allow us or our respective service providers to store and read out information (“cookies”) on your device, evaluate your individual usage behaviour and process your personal data in order to display advertising campaigns and measure their success. For this, we need your freely given consent, which you can give or withdraw at any time via these privacy settings.

    By clicking Accept, you consent to the access and storage of information on your terminal equipment in accordance with the Cookie Policy and the processing of your personal data for analysis and advertising purposes, including by creating and processing individual user profiles, in accordance with the privacy policy, and the transfer of your personal data to third countries (in particular the USA) in accordance with Art. 49 para. 1 lit. a GDPR.

    In the event of a transfer to a third country, we cannot ensure in all cases that the European level of data protection will be complied with. This may result in disadvantages for you, such as insufficient provision of data subject rights, lack of control over data processing and the possibility of access by third parties, in particular security authorities, without your being entitled to any legal protection options.

    By clicking Decline, you withdraw any consent given according to the above standards, with effect for the future.

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