What is Route Planner Plus?

Route Planner Plus is an app feature that supports you in having the best EV driving experience by offering optimized routes for your long and short distance trips. The feature provides you with automatic and predictive suggestions of charging stops not only based on your charging preferences and vehicle type but also on weather conditions and current traffic.

Benefit now from the limited free trial of Route Planner Plus in the URBAN tariff until September 30th, 2023.
Please note this is a limited time offer only. After the free trial period, the features will be deactivated automatically.

What is Apple CarPlay and how can I use it?

Apple CarPlay allows you to use your iPhone from the head unit of your vehicle. If your car supports Apple CarPlay, simply connect your iPhone via CarPlay and start the CHARGE NOW App in the CarPlay Home Screen in your head unit.
Please note: The full functionality of Apple CarPlay is only available for logged-in users.

Need help right away?

You can reach our customer service team during the following hours:
Monday through Friday

7 a.m. to 7 p.m. CET

* The cost depends on your country and your phone provider.