Information provided under Japan's Act on Specified Commercial Transactions

The information on this page is provided in accordance with requirements outlined in Article 11 (Advertisements of Mail Order Sales) of Japan's Act on Specified Commercial Transactions.

Name of Distributor: BMW Japan Corp.

Representative: Christian Wiedmann, Representative Director & President

Home Location: 1-9-2, Marunouchi, Chiyoda-ku, Tokyo

Telephone: 0120-57-7125(ChargeNow Call Center)

Pricing: Displayed on the price list

Fees required other than commodity price: Consumption tax

Payment Methods: Credit card (Visa, MasterCard, JCB, Diners Club)

Payment Timing / Period:
Costs incurred per calendar month are charged to the credit card entered during the registration process in the ChargeNow customer account area on the fourth working day of the following calendar month. (We may suspend a service or cancel your order if we cannot confirm your payment after the due date.)

Timinig of Start of Service:
Customer will receive a non-activated ChargeNow card by post within two weeks  of his or her order. Within 24 hours after customer register his / her detailed information after receiving the ChargeNow card, customer will become able to use the service ("ChargeNow Activation").  
Return Policy:
You may cancel your order anytime before ChargeNow Activation. In this case, you need to return ChargeNow card within two weeks after the cancelation. In case you do not return ChargeNow card, we will charge 1000 JPY. After ChargeNow Activation, you may terminate t in writing with one month’s notice as at the end of a respective month.
Liability in case of Hidden Defects: We assume no responsibility for the accuracy of the data and information (including information on charging facilities) provided via this service.
We assume no responsibility  for interuption or functional disturbance of this service, which is cuased by capability or functional disturbance of mobile telecommunications networks used for this service.
Also, we assume no responsibility for the disruptions to charging stations due to force majeure, including technical and other measures that must be carried out on the equipment in order for it to function correct or in order to improve the service (e.g. maintenance, repairs, software updates to systems).